Terms of Servive
PrivacyPolicy





1. Scope
By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website
2. Terms of Service
Use of SitesHippo.com's Service constitutes acceptance and agreement to SitesHippo.com's AUP (Acceptable Use Policy) as well as SitesHippo.com's TOS (Terms of Service). From herewith in this TOS, the usage of "us", "we", "our", "ours" shall constitute reference to SitesHippo.com, the usage of "you", "your", "they", "them" shall refer to client / customer of SitesHippo.com. Acceptance of Contractual Agreement:
  1. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by SitesHippo.com, that you are agreeing to our TOS and AUP. No Modifications of said contract by customer is allowed.
  2. SitesHippo.com will provide, and Customer will purchase and pay for, the Services, and service fees specified in the order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract AUP and TOS. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
3. What may NOT be hosted on our network:
  1. Child pornography
  2. Copyrighted media, includes but not limited to: Video, Music, TV, Radio
  3. Hacking tools / material
  4. Anything that may harm us, the server, or anyone else (mentally, physically)
  5. Backup files from thitd-party computers or websites in unlimited host plans
  6. Mass storage of media, video and sound files in unlimited host plans
4. Network Uptime
Network Uptime is the total time in a calendar month that SitesHippo.com network is available through the Internet, provided that Client has established connectivity. SitesHippo.com takes responsibility for Network availability within their network, however, we cannot be held liable for upstream problems, outside of our network. Our guarantee is that our Network will be available to clients free of Network Outages, that render 100% packet loss, 99% of each calendar month.
5. Performance Credit exclusions:
The following are excluded from the monthly calculation of Service Availability:
  1. Scheduled downtime.
  2. Problems outside of SitesHippo.com's network (upstream providers, or client's inbound connection) not effecting 100% loss to our network.
  3. Interruptions or failure of individual service caused by client, their employees, client's customers, etc. to their service.
  4. Inaccurate client configuration, 3rd party software, client abuse or over utilization of resources, hacked servers, attacks, exploits
  5. Server hardware failures
  6. Other users on server to cause the server to overload which may cause downtime. We will do our best to remove such offenders immediately.
  7. Viruses attacks or anything else which may be harmful or destructive.
Clients are strongly encouraged to make backup copies of the websites hosted in our servers.
6. Disclaimers and limitation of liability
To the extent permitted by law, we will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits, emotional or health welfare, between others) arising out of or in connection with the use of the website or any of the webhosting plans.
7. Payments and Fees
Payment is due every 6 or 12 months by credit card or PayPal, as selected and an invoice will be raised and can be paid from the Client Area. Please note that service will be suspended on accounts that reach last date of invoice.
Credit card policy is subjected to the "Legal Agreements" of Paypal service as the company that provides the payment tools for the website.
Without prejudice to the 30 days free trial period, if client decides to cancel service subscription after the 30 day trial period, a refund of the subscribed plan on the time remaining to the end of the plan may not be allowed.
8. Delinquent Accounts
SitesHippo.com may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.
9. Account Cancellation
All requests for canceling any service / services must be made in writing with at least 15 days notice but not more than 30 days prior written via email to payments team. Please include your domain name and last name on credit card in your email.
10. Non-renewal right
SitesHippo.com has the right not to renew the account of customers at the end of the subscription period without being required to justify the reason for which does not carry out this renewal. Will this be the case we will send an email notification 30 days prior to end of subscription period. Non-renewed account clients should meanwhile download their website files during the 30 day notification period.
11. Customer SitesHippo subdomain free hosting websites
The free SitesHippo sudbdomain hosting accounts of "www.yourwebsite.SitesHippo.com" type may be cancelled at any moment by SitesHippo.com without SitesHippo being required to justify the reason for which does not carry out keeping your website as a HosttHip sudbdomain. Will this be the case we will send an email notification 30 days prior to cancelling date.
SitesHippo.com we will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, o pportunity, data, profits, emotional or health welfare, between others) arising out of or in connection with website SitesHippo subddomain free accounts cancellation.
12. Refunds and Disputes
All payments to SitesHippo.com are non refundable (unless covered by 30-day Money Back Guarantee). This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred.
13. 30 Day Money Back Guarantee
All hosting plans come with a 30 day money guarantee. If for whatever reason we fail to satisfy your needs and are within 30 days we will fully refund your money all we ask is you give us a reason so this will help us improve as a company.
14. Links to and from other websites
The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
  1. You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing
  2. You do not misrepresent your relationship with this website; and
  3. The website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
  4. By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
15. Indemnity
You agree to defend, indemnify and hold harmless SitesHippo.com, its officers, directors, employees and agents, and its employees from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of our Website or any hosting plan.
16. Severance
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
17. Waiver
If you breach these Terms and Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.
18. Governing law
These Terms and Conditions shall be governed by and construed in accordance with European laws and you hereby submit to the exclusive jurisdiction of the courts.
19. Privacy Policy
  1. SitesHippo.com respects your privacy and your personnal data.
  2. Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Website or Company Name.
  3. Credit card policy is subjected to the "Legal Agreements" of Paypal service. as the company that provides the payment tools for the website. We do not keep any credit card information.
  4. External Sites:We are not responsible for the content and/or privacy policy of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.
  5. Cookie is a small data text file that is placed in your browser and allows our Website to recognize you each time you visit this site(customisation etc). Cookies themselves do not contain any personal information, and Website does not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as newsfeeds.
  6. Remember the risks whenever you use The Internet:While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to our Website and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Website have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.
For any further information please email our contacts team. Thank you.

SitesHippo.com Team

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